We ask that you arrive at the clinic no earlier than 5 minutes before your appointment. You will need to knock on the door to let us know you have arrived.
Hearing Aid Solutions are operating a strict one-in-one-out policy with all of our clients, and so we keep the door locked to ensure this can be adhered to.
We will be wearing full PPE, and as soon as the previous client as left and it is safe to do so, we will allow you into the clinic.
We will ask you to sanitise your hands and put on your fluid resistant face mask, that we will provide for you.
Once this is done we will take you into the clinic room and discuss your history and forms you have filled in.
We’ll then be able to show you the inside of your ear canals on the monitor using video otoscopy.
If there is wax present, we can remove the wax via either microsuction, irrigation or manual removal.
Once the ear wax is removed, we will show you what your ear canals look like so you can see the difference between before and after. We will also give you any post-procedure advice and/or guidance.
If there is no wax present, we can either test your hearing, or do tympanometry (which tests the function of your middle ear). Both of these services incur a £35 charge (which includes the £20 consultation charge).
We will then ask you to re-sanitise your hands and safely dispose of your mask on the way out.