Carmarthen 01267 221977 -- Cardiff 02920 231999 -- Llanelli 01554 541602 enquiries@hearingaidsolutions.co.uk

Hearing Aid Solutions remains OPEN for appointments and wax removal services

In light of the current situation with Covid-19, we would like to provide further guidance on how we will continue to support your hearing. So we can ensure your hearing aids continue to work optimally.

Hearing Aid Solutions are still open for our Ear Wax Removal Service in our Carmarthen, Cardiff and Llanelli branches.

The health and well-being of you and your families are of the utmost importance. In the current environment surrounding the COVID-19 (novel coronavirus), we are proceeding with an abundance of caution and responsibility for the communities in which we live and the people with whom we work.

In addition to the above, our practices are cleaned and all hard surfaces and door handles are wiped continuously during the day. Sterilising Gels are available for visitors and staff and we advise they are used on arrival and departure.

We are following the recommended WHO and Government guidelines to uphold the highest levels of hygiene.

As we are a small family-run hearing care provider, the footfall into our stores has always been moderate, which in itself heightens clinical hygiene.

If you are still concerned about visiting our practice, or if it’s easier and more convenient for you, we also have portable testing equipment that can be used from the comfort of your own home. We follow the very same high standards of professional clinical hygiene during all home visits.

If repairs are required, please call us to arrange a direct shipment to the manufacturer.

We appreciate these are uncertain times but we remain committed to providing the highest standard of hearing healthcare. You can continue to visit us in clinic, call us or visit our website for any further information.

I hope this has helped put your mind at rest about the situation we are currently facing. If you would like to speak to us regarding anything mentioned above, please call us on 01267 221977.

Thank you for your continued support.

UPDATE

We are pleased to say that we have begun our phased re-opening during Covid-19 of Hearing Aid Solutions for emergency wax removal in Carmarthen.

Returning is going to be a difficult task for us all but we are doing our absolute utmost to make things as safe as we possibly can for you, and for us.

The health and well-being of you and your families are of the utmost importance. We are following the latest guidelines from BSHAA and implementing strict procedures to ensure the safety and welfare of all our clients and employees.

As you can see from the photo of Martyn below – we are using single use full PPE for every client that comes in the door.

We have allocated a minimum of an hour for each client, to allow us to fully sanitise the clinic before the next client comes in.

There are no drop in appointments and there is a strict one in one out policy.

 

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