Award-Winning Family-Run Hearing Practice In Carmarthen
As the home of Hearing Aid Solutions, Carmarthen is where it all started. We have been caring for patients across Carmarthenshire for over 24 years, building the kind of reputation that only comes from doing things properly over a long period of time. Whether you are visiting us for the first time or you have been a patient for years, you will always be seen by experienced, friendly staff who take the time to understand your needs and give you the right advice.
Our Services
Hearing Aids
Hearing Repair
Hearing Tests
Custom Ear Protection
Earwax Removal
Tinnitus
Home Visits
Bilingual
We are proud to offer a fully bilingual service with Welsh-speaking staff at our Carmarthen clinic.
Important Information
Contact Details
01267 221977
enquiries@hearingaidsolutions.co.uk
Address
Hearing Aid Solutions
1 Cambrian Way
John Street
Carmarthen
SA31 1QN
Opening Hours
Monday – Thursday: 9.00am – 5.00pm
Friday: 9.00am – 4.00pm
How To Get There
- Parking opposite the clinic – John St car park.
- On-street parking available – disabled and loading bays (if dropping off).
- Fully wheelchair accessible.
Hearing Aid Solutions Carmarthen Clinic
Meet the Carmarthen Clinic Team
Martyn Scott
Founder / Director / Audiologist
Martyn founded Hearing Aid Solutions in 1999, having previously served in the Royal Air Force for nine years. He qualified as a registered hearing aid dispenser in 1993 and for over 30 years has worked across national hearing care chains, the NHS, and independent practice. Over his career he has received four high commendations in the European Audiologist of the Year Awards, is a Fellow of BSHAA, and is a past Chairman of AIHHP.
Michael Scott
Director / Audiologist
Michael, son of founder Martyn, holds a BA Honours in Business Studies from Plymouth University and qualified as an audiologist at Aston University in 2018 with a distinction. He has been dispensing hearing aids ever since and plays an active role in both the clinical and operational side of the business.
Pippa Scott
Co-Founder & Business Manager
Pippa co-founded Hearing Aid Solutions alongside her husband Martyn in the early 2000s and has been the backbone of the business ever since. Handling everything from finance and HR to administration and operations, she keeps the whole business running smoothly. The business quite simply would not be what it is today without her.
Sarah Foster
Audiologist & Tinnitus Specialist
Sarah brings nearly 20 years with Hearing Aid Solutions. Sarah brings extensive Audiological knowledge to her role at Hearing Aid Solutions which also includes many years previously in NHS clinical audiology. Sarah leads our dedicated Tinnitus Management Centre, giving every patient the individual time and attention they need to ensure tinnitus is not taking over their life.
Amy
Associate Audiologist
Amy joined Hearing Aid Solutions in November 2025 after eight years as an Associate Audiologist in the NHS, gaining experience across hearing tests, hearing aid fittings, ear wax removal, impression taking and rehabilitation counselling. She is hoping to gain her HCPC registration in 2026.
Natasha Eckley
Assistant Audiologist
Tasha joined us as a receptionist before qualifying as an Assistant Audiologist through The Hearing Lab and Starkey Laboratories. She is trained in tympanometry, otoscopy and ear wax removal via microsuction, irrigation and manual instrument removal. Welsh speaking, Tasha is based primarily across our Carmarthen and Llanelli clinics.
Alex
Receptionist
Alex has been with Hearing Aid Solutions for around nine years and, alongside Alison, keeps the entire company running smoothly from head office. Originally from Kent, she brings a strong PA background from a large supermarket chain, and that organisational expertise is put to great use every single day.
Get in Touch
Book An Appointment.
Head Office
1 Cambrian Way
John Street
Carmarthen
SA31 1QN
Open Hours
Opening hours vary by location. We’ll confirm availability when we get in touch with you.
Our Clinics.
Our Clinics.
Testimonials
EXCELLENT
Based on 251 reviews
Posted on Google
Simon WeedenAlways have a first class service from all the wonderful staff therePosted on Google
Catherine JamesThe ladies here were wonderful and really helped me in a crisis with my elderly father's hearing aids. They didn't charge me anything. An excellent experience. A big thank you for your help!Posted on Google
Peter GwaelodOnce again I received outstanding service from the team in Carmarthen. Their on-going support with my hearing aids over the last eight years has been brilliantPosted on Google
Peter ShawAlways a good experience, the team is excellent, very professional both for wax removal and hearing testing.Posted on Google
Dave HanningtonA very good experience and my hearing aids back up to my slight loss of hearing. Thank you.Posted on Google
Hugh SimpsonHaving been a customer of Hearing Aid Solutions for many years I can thoroughly recomend their service as being helpful, careing and very efficient. The staff are all very friendly and keep my hearing aids working efficiently.Posted on Google
Caroline JonesMike was incredibly reassuring, kind and professional. I felt at ease and comfortable. I would recommend him and his receptionist.Posted on Google
douglas ashtonHad a very good experience. Well looked after from all staffPosted on Google
Janine LyfordAbsolutely brilliant service. Always go the extra mile for their customers.
