Award-Winning Family-Run Hearing Practice In Llanelli
Llanelli is a community we know well and one we are proud to be part of. Our Thomas Street clinic offers the full range of hearing care services, from diagnostic hearing assessments and ear wax removal through to hearing aid fittings and long-term aftercare, all delivered by a friendly, experienced team who take the time to get to know every patient properly.
Our Services
Hearing Aids
Hearing Repair
Hearing Tests
Custom Ear Protection
Earwax Removal
Tinnitus
Home Visits
Important Information
Contact Details
01554 541602
enquiries@hearingaidsolutions.co.uk
Address
Hearing Aid Solutions
33 Thomas Street
Llanelli
SA15 3JE
Opening Hours
Tues: 9.00am – 5.00pm
Weds: 9.00am – 5.00pm
Thurs: 9.00am – 5.00pm
How To Get There
- Located just a few doors down from Jenkins.
- Parking available behind the clinic in the same car park as Ashgrove GP Surgery.
- Wheelchair accessible.
Hearing Aid Solutions Llanelli Clinic
Meet the Llanelli Clinic Team.
Martyn Scott
Founder / Director / Audiologist
Martyn founded Hearing Aid Solutions in 1999, having previously served in the Royal Air Force for nine years. He qualified as a registered hearing aid dispenser in 1993 and for over 30 years has worked across national hearing care chains, the NHS, and independent practice. Over his career he has received four high commendations in the European Audiologist of the Year Awards, is a Fellow of BSHAA, and is a past Chairman of AIHHP.
Michael Scott
Director / Audiologist
Michael, son of founder Martyn, holds a BA Honours in Business Studies from Plymouth University and qualified as an audiologist at Aston University in 2018 with a distinction. He has been dispensing hearing aids ever since and plays an active role in both the clinical and operational side of the business.
Holly Rhys-Ellis
Audiologist
Holly graduated from De Montfort University in 2019 with a Foundation Degree in Hearing Aid Audiology and has been building her experience ever since. A Welsh speaker based at the Llanelli clinic, she has a particular interest in the relationship between lifestyle and hearing health, a passion that recently led her to complete an MSc in Nutrition.
Amy
Associate Audiologist
Amy joined Hearing Aid Solutions in November 2025 after eight years as an Associate Audiologist in the NHS, gaining experience across hearing tests, hearing aid fittings, ear wax removal, impression taking and rehabilitation counselling. She is hoping to gain her HCPC registration in 2027.
Natasha Eckley
Assistant Audiologist
Tasha joined us as a receptionist before qualifying as an Assistant Audiologist through The Hearing Lab and Starkey Laboratories. She is trained in tympanometry, otoscopy and ear wax removal via microsuction, irrigation and manual instrument removal. Welsh speaking, Tasha is based primarily across our Carmarthen and Llanelli clinics.
Steven Jones
Wax Removal Clinician
Steve joined Hearing Aid Solutions in August 2026, bringing with him a strong background in healthcare and customer service. That experience translates perfectly into the care and precision required in his role as our wax removal clinician. A fluent Welsh speaker, Steve is already looking to further his development by training as a hearing care assistant in the near future. Watch this space!
Gill
Receptionist
Gill has been the welcoming face of the Llanelli clinic since it opened in 2020, becoming an integral part of the team in that time. With a solid background in admin and a natural warmth that puts every patient at ease, she keeps the clinic running like clockwork day to day.
Meet the Llanelli Clinic Team.
Martyn Scott
Founder / Director / Audiologist
Martyn founded Hearing Aid Solutions in 1999, having previously served in the Royal Air Force for nine years. He qualified as a registered hearing aid dispenser in 1993 and for over 30 years has worked across national hearing care chains, the NHS, and independent practice. Over his career he has received four high commendations in the European Audiologist of the Year Awards, is a Fellow of BSHAA, and is a past Chairman of AIHHP.
Michael Scott
Director / Audiologist
Michael, son of founder Martyn, holds a BA Honours in Business Studies from Plymouth University and qualified as an audiologist at Aston University in 2018 with a distinction. He has been dispensing hearing aids ever since and plays an active role in both the clinical and operational side of the business.
Holly Rhys-Ellis
Audiologist
Holly graduated from De Montfort University in 2019 with a Foundation Degree in Hearing Aid Audiology and has been building her experience ever since. A Welsh speaker based at the Llanelli clinic, she has a particular interest in the relationship between lifestyle and hearing health, a passion that recently led her to complete an MSc in Nutrition.
Amy
Associate Audiologist
Amy joined Hearing Aid Solutions in November 2025 after eight years as an Associate Audiologist in the NHS, gaining experience across hearing tests, hearing aid fittings, ear wax removal, impression taking and rehabilitation counselling. She is hoping to gain her HCPC registration in 2027.
Natasha Eckley
Assistant Audiologist
Tasha joined us as a receptionist before qualifying as an Assistant Audiologist through The Hearing Lab and Starkey Laboratories. She is trained in tympanometry, otoscopy and ear wax removal via microsuction, irrigation and manual instrument removal. Welsh speaking, Tasha is based primarily across our Carmarthen and Llanelli clinics.
Gill
Receptionist
Gill has been the welcoming face of the Llanelli clinic since it opened in 2020, becoming an integral part of the team in that time. With a solid background in admin and a natural warmth that puts every patient at ease, she keeps the clinic running like clockwork day to day.
Get in Touch
Book An Appointment.
Head Office
1 Cambrian Way
John Street
Carmarthen
SA31 1QN
Open Hours
Opening hours vary by location. We’ll confirm availability when we get in touch with you.
Our Clinics.
Our Clinics.
Testimonials
EXCELLENT
Based on 251 reviews
Posted on Google
Simon WeedenAlways have a first class service from all the wonderful staff therePosted on Google
Catherine JamesThe ladies here were wonderful and really helped me in a crisis with my elderly father's hearing aids. They didn't charge me anything. An excellent experience. A big thank you for your help!Posted on Google
Peter GwaelodOnce again I received outstanding service from the team in Carmarthen. Their on-going support with my hearing aids over the last eight years has been brilliantPosted on Google
Peter ShawAlways a good experience, the team is excellent, very professional both for wax removal and hearing testing.Posted on Google
Dave HanningtonA very good experience and my hearing aids back up to my slight loss of hearing. Thank you.Posted on Google
Hugh SimpsonHaving been a customer of Hearing Aid Solutions for many years I can thoroughly recomend their service as being helpful, careing and very efficient. The staff are all very friendly and keep my hearing aids working efficiently.Posted on Google
Caroline JonesMike was incredibly reassuring, kind and professional. I felt at ease and comfortable. I would recommend him and his receptionist.Posted on Google
douglas ashtonHad a very good experience. Well looked after from all staffPosted on Google
Janine LyfordAbsolutely brilliant service. Always go the extra mile for their customers.
